Privacy Policy

Last Updated: July 11, 2025

At ModenaLuxe, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website.

1. Information We Collect

a. Information You Provide Directly

Name, email address, phone number
Shipping and billing address
Payment details (processed securely via our payment partners)
Optional information (order notes, product reviews, etc.)

b. Information Collected Automatically

IP address and browser type
Device type, operating system, and time zone
Browsing behavior on our site (pages viewed, time spent, etc.)
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Communicate order updates and promotional offers
Improve our website experience and product offerings
Prevent fraud or other unauthorized activity

3. Legal Basis for Processing

We process your personal data under the following bases:

To fulfill a contract (processing your order)
With your consent (e.g., email marketing)
For our legitimate interests (e.g., business improvement and security)

4. Sharing Your Information

We may share your data with trusted third-party providers who help us operate our business, including:

Payment processors
Shipping carriers
Email and marketing service providers
IT and customer support partners

Your information is never sold or traded to outside parties.

5. Cookies & Tracking Technologies

We use cookies and similar tools to:

Store preferences and improve website functionality
Analyze site traffic and shopping behavior
Personalize your shopping experience

You can manage or disable cookies through your browser settings.

6. Data Retention

We retain your personal data only as long as necessary to:

Fulfill your order
Meet legal or regulatory requirements
Support business operations (e.g., recordkeeping, fraud prevention)

You may request deletion of your data at any time, subject to applicable laws.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your information
Opt out of marketing communications
Restrict or object to certain uses of your data

To exercise any of these rights, please contact us at support@modenaluxe.com.

8. Security Measures

We take appropriate technical and organizational measures to secure your data, including encryption, secure payment gateways, and access control systems. While no method is 100% foolproof, we strive to maintain the highest standards of security.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors.

10. International Data Transfers

If you access our website from outside the country where our services are hosted, your data may be transferred across international borders. We ensure that appropriate safeguards are in place when data is transferred.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review the policy regularly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, you can contact us at:

ModenaLuxe
Email: support@modenaluxe.com
Phone: +1 (682) 366-7569